CDPs and the Role of Data Segmentation in Personalized Marketing thumbnail

CDPs and the Role of Data Segmentation in Personalized Marketing

Published Oct 04, 21
5 min read


Modern businesses need an centralized location for customer data platforms (CDPs). This is an essential tool. They provide a more accurate and complete view of the customer, which can be used for targeted marketing and personalised customer experiences. CDPs provide a variety of functions, including data governance such as data quality and data formatting, as well as data segmentation, and data compliance for ensuring that customer data is collected, stored and utilized in a secure and organized manner. With the capability of pulling data from different APIs and other APIs, the CDP can also help organizations put the customer at the center of their marketing campaigns and improve their operations and connect with their customers. This article will discuss the various aspects of CDPs and the ways they can help organizations. cdp data platform

Understanding CDPs: A client data platform (CDP) is a software that allows organizations to gather the, organize, and store customer information in one central data center. This allows for more exact and complete view of the customer. It can be used to target marketing and personalized customer experiences.

  1. Data Governance The most significant advantages of the CDP is its capability to classify, protect and manage information that is being added to. This can include division, profiling and cleansing processes on the data being received. This ensures that the enterprise remains compliant with data regulations and policies.

  2. Data Quality: It is essential that CDPs make sure that the information they collect is of high quality. This means ensuring that the data is correctly recorded and is of the highest quality requirements. This will help reduce additional expenses associated with cleaning, transformation and storage.

  3. Data formatting The CDP is also available to ensure that data conforms to a predefined format. This ensures that data types such as dates match with the information collected from customers and that the data is entered in a logical and consistent way. customer data platforms

  4. Data Segmentation Data Segmentation CDP can also allow for the segmentation of customer data to gain a better understanding of different groups of customers. This allows testing different groups against one another and to get the most appropriate sampling and distribution.

  5. Compliance CDP: A CDP allows organizations to handle customer information in a compliant manner. It permits the defining of secure policies, the classification of information according to those policies, and even the detection of violations of policies when making decisions regarding marketing.

  6. Platform Choice: There are a variety of kinds of CDPs to choose from, so it is important to be aware of your specific needs in order to choose the appropriate platform. It is important to consider features like data privacy and the ability to pull data from other APIs. customer data management platform

  7. Making the Customer the Center This is why a CDP lets you integrate of real-time and raw customer data, offering the speed, accuracy and unison that every marketing team requires to improve their operations and make their customers more engaged.

  8. Chat, billing and more Chat, billing and more CDP helps you identify the context that is needed for excellent conversations, no matter if you're looking at billable or chats from the past.

  9. CMOs and CMOs and Big Data: According to the CMO Council 61 percent of CMOs feel they are under-leveraging big data. A CDP can help to overcome this by offering an all-encompassing view of the customer , allowing for more effective utilization of data to promote marketing and customer engagement.


With a lot of different types of marketing innovation out there each one typically with its own three-letter acronym you may question where CDPs originate from. Even though CDPs are among today's most popular marketing tools, they're not a completely new concept. Rather, they're the current action in the advancement of how marketers handle consumer data and consumer relationships (Customer Data Management Platform).

For many online marketers, the single greatest value of a CDP is its capability to section audiences. With the capabilities of a CDP, online marketers can see how a single client communicates with their business's various brands, and identify opportunities for increased customization and cross-selling. Obviously, there's far more to a CDP than division.

Beyond audience division, there are three huge reasons your company might want a CDP: suppression, personalization, and insights. Among the most intriguing things marketers can do with information is identify clients to not target. This is called suppression, and it's part of delivering really personalized client journeys (Customer Data Platform Definition). When a consumer's combined profile in your CDP includes their marketing and purchase data, you can suppress ads to customers who've currently made a purchase.

With a view of every consumer's marketing interactions linked to ecommerce information, website gos to, and more, everybody throughout marketing, sales, service, and all your other groups has the chance to comprehend more about each consumer and deliver more personalized, relevant engagement. CDPs can help marketers address the root causes of a lot of their greatest everyday marketing issues (What is Customer Data Platform).

When your information is disconnected, it's more difficult to understand your customers and produce meaningful connections with them. As the variety of data sources used by marketers continues to increase, it's more important than ever to have a CDP as a single source of truth to bring everything together.

An engagement CDP utilizes customer data to power real-time customization and engagement for consumers on digital platforms, such as websites and mobile apps. Insights CDPs and engagement CDPs make up most of the CDP market today. Extremely few CDPs include both of these functions equally. To pick a CDP, your company's stakeholders must consider whether an insights CDP or an engagement CDP would be best for your needs, and research the couple of CDP choices that consist of both. What is Customer Data Platform.

Redpoint Global